Role and Importance of Business Processes in the implementation of SCM Information Systems

In recent years Supply Chain Management information systems (SCM IS), have raised growing interest among researchers from several knowledge areas, such as Information Systems, Artificial Intelligence, Simulation, Telecommunications, Economics and Business Management. Among all new information technologies, SCM IS are considered as a powerful tool to enable integration between inter-organisational processes and therefore create macro process that increase the revenues of every member in the supply chain. Despite the claimed benefits that provides the implementation of a SCM IS, implementation and use is a hazardous and problematic process, there welldocumented studies that show how an inadequate implementation can cause big loss to companies. Nowadays there is no existed a standard process that assure the success of the implemented SCM IS. In this paper, we analyze the problematic and use Business Process approach as a key enables to improve the implementations of SCM IS.